We are aware of the Eyjafjallajökull eruption in Iceland. This natural disaster has created an ash cloud over much of Europe which has led to the biggest travel disruption since 9/11, with flight cancellations quickly spreading across the globe from Australia and Asia to the Americas.
The European Union has not yet determined how long flight restrictions will last as they continue to send test planes at various altitudes to assess whether or not it is safe to fly. The ash, composed of superfine particulate matter, can seize up jet engines, making air travel impossible anywhere in the ash plume.
In many cases clients who have purchased Trip Cancellation & Interruption policies will be covered. Clients are encouraged to submit their claim with the necessary information so that their claim can be properly adjudicated.
If you have any further questions we advise you to contact our 24/7 Emergency Travel Assistance line at 1-800-995-1662.